Committed to providing safe, high-quality, affordable water to our members while maintaining a standard of excellence in customer service.
Proudly serving Warren, Madison, a portion of Polk, and Southern Dallas Counties
Welcome to
Warren Water District
We are a non-profit utility providing safe, reliable water to more than 8,300 customers across Warren, Madison, southern Dallas, and parts of Polk counties. Established in 1987, the District now operates nearly 1,500 miles of pipeline, delivering an average of 2 million gallons per day to rural families, farms, businesses, and communities.
Water is purchased from Central Iowa Water Works and distributed through nine booster stations and seven water towers. In addition to water service, the District maintains wastewater systems in Bevington and Peru.
Eye On Water Highlight
The District is in the process of upgrading our meter reading system to allow hourly usage tracking. This data helps detect possible leaks or monitor water use.
If you’ve received a notification that you have a new cell read meter, visit https://eyeonwater.com/signup to create your account using your account number and ZIP code. You’ll be able to:
- View water use hourly
- Set up leak alerts (24+ hours of continuous flow is considered a leak)
Interested in upgrading early? Call our office at (515) 962 1200.
A one-time $50 service charge applies.
Note: The District doesn’t have access to passwords or the ability to retrieve passwords. We are not liable for managing or tracking your water use.
Frequently Asked Questions
Still have questions?
Submit your inquiry here!
How do I start water service?
Contact the District office to confirm availability. Property owner must sign a Water Users Agreement and an Easment, and pay the required connection fee. Paperwork can be signed in person or mailed.
How do I pay my bill?
Pay online, by phone, by mail, or use the 24-hour drop box. PayStar and phone payments carry a $2.95 convenience fee. Our in-house ACH payments are free.
What if my service has been disconnected?
Do not pay online before calling the office. Reconnection requires payment of full balance plus a $50 disconnect fee, and notification before 3:00 PM for services to be restored the same day.
How do I track my water usage?
Set up an Eye On Water account to monitor hourly usage, set up alerts, and detect leaks.
How do I update my contact info?
Use the online form to send updated contact details securely to the District.
How do I check for a leak?
If your water usage seems unusually high, you can quickly rule out or confirm a leak by checking your water meter for movement when no water should be running. The full guide walks you through locating your meter, identifying whether the flow indicator is active, shutting off your home’s main valve to isolate where the leak may be occurring, and reviewing common trouble spots like toilets, appliances, irrigation systems, and spigots. Before requesting a service call, reviewing these steps can often pinpoint the issue and help avoid unnecessary fees.
Contact Information
Phone
Office Hours
Monday-Friday: 7:30 AM– 4:00 PM
Phones turn on at 8:00 AM
Address
1204 E. 2nd Ave., Indianola, IA 50125
3/4 mile East of Hwy. 65/69 on Hwy. 92, on the North side of the road